Issue ID | 1574102 |
Internal NHTSA # | 11220918 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 07/06/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | On may 13, 2019 took my car to world ford to fix door recall, as i was there was told i needed brake and transmission fluid replaced. After i got my car back i was sitting idle and my temp gauge when to high turn off engine safely. I checked the coolant level it was low added water. I didn't have to do this every day. On may 31st, check engine light came on, my husband checked the dip stick which had no oil on it. I had the car towed to world ford, who stated i needed a new engine because i had metal shavings in my engine and oil all over my car from an oil leak. They told me it was the people who change my oil last, i spoke with that company and have had both the owners go to world ford, who has yet to return either of their phone calls. I have pictures of oil underneath my car, which in turn has all stemmed from my coolant being low and overheating my engine that has caused an oil leak. I called ford and was told they have no resources to fix my car and i can pay for it and if they do come up with a program i might be able to be reimbursed. World ford called me on june 14th and said they fixed the coolant recall, but no one is fixing my engine so i can come get the car. This is absolutely ridiculous that because of their faulty engineering i have been without a car for 3 weeks. |
Vehicle Mileage at Failure | 67000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MILTON, FL |
VIN pattern | 1FMCU0GXEUAXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |