Issue ID | 1698963 |
Internal NHTSA # | 11365574 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 14/09/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | This is in regards to recall 17v209000 for my 2014 ford escape. I had this fixed in 2019, but i was not happy with the dealership's service. First of all, my car had been overheating, and i had to add coolant constantly, which was a symptom of the recall issue. I took it to the dealership to take care of the recall, which they said they did, but they told me the overheating was not caused by the recall problem, but something else, so in addition to fixing the recall problem, they said they fixed another problem associated with the overheating and charged me $250. I don't believe this, and i'm not even sure if they fixed the recall problem, however, they reported that they did, but they never called me back to have it installed. I believe the recall issue caused a cracked cylinder because last month i had to have a new engine (at my expense) installed. This car is only 6 years old and i have kept current with periodic oil changes and check-ups. What are my options with filing a claim, or some kind of report or recourse for this? |
Vehicle Mileage at Failure | 103000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NATCHEZ, MS |
VIN pattern | 1FMCU0GX7EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
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Dealer's ZIP code |