Issue ID | 1721104 |
Internal NHTSA # | 11390659 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 02/09/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford escape. The contact stated that while driving, the vehicle overheated and went into limp mode. As a result, the exhaust pipe started to smoke. The contact stated that the engine was hot and making cracking sound. The failure cause a coolant leak. The warning indicator light illuminated engine overheating. The vehicle was taken to cook county ford inc (1000 s. Hutchinson ave, adel, ga 31620) and the contact was informed that the coolant sensor and hoses failure had to do with a recall and the vehicle would be repaired under nhtsa campaign number: 17v209000 (engine and engine cooling). The vehicle was repaired however, the repair failed to fix the issue. The contact stated that two weeks later the failure recurred. The vehicle was towed back to the same dealer and was diagnosed that the engine cylinder head was fractured and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 108,000. |
Vehicle Mileage at Failure | 108000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | VALDOSTA, GA |
VIN pattern | 1FMCU0GX5EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |