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2014 Ford ESCAPE Exterior Lighting Problems, Complaints and Defects

Issue ID	1087855
Internal NHTSA #	10610860
Manufacurer	Ford Motor Company
Brand	FORD
Model	ESCAPE
Model Year	2014
File date	06/01/14
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	2014 ford escape manufactured between 03/2013 & 12/2013 have a body control module software/hardware bug in which the interior instrument panel dimmer does not retain its manual dimmer settings. After 20-30 minutes with the vehicle powered off, the instrument cluster dimmer setting reverts to maximum brightness automatically. More than an inconvenience, this bug is potentially dangerous. If a driver perceives the instrument cluster to be too bright, the driver must manually dim the instrument panel every time it is dark enough that the exterior lights are required to drive. Ford has fixed the bug in vehicles manufactured after 12/1/2014 but has not provided a fix for the problem and the 4/2014 dealer notice instructs the dealer not to attempt a repair. "4791 - 2014 escape 2014 focus - illumination dimmer setting reverts back to bright some 2014 escape vehicles built on or before 12/01/2013 and 2014 focus vehicles built on or before 12/08/2013 may exhibit the illumination dimmer setting reverting back to bright after a key cycle. Engineering is currently investigating this condition through the quicker service fix (qsf) process. Until a new service procedure and/or parts are available, do not attempt repair. Monitor oasis for updates." the fix has obviously been found as vehicles manufactured after 12/1/2013 do not have the problem, but it appears that ford has no intention of providing a remedy for the owners of the affected vehicles.
Vehicle Mileage at Failure	1000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	INDEPENDENCE, KY
VIN pattern	1FMCU0J98EUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
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Date of manufacture
Type of child seat code
Type of restraint
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBA1A12020P871054 JN1TANZ51A0015619 KNADH411BA6689361 W0L0AHM757G065113 WDDGF4HB3EA966764 WP1AA2A28ELA97577 2B3KA43G58H248047 SJNTAAJ12U1113707 WV2ZZZ7HZKH083702 1FA6P8TH5F5305744 1FMCU0C79AKD01863 55SWF4KB6GU136254

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2014 Ford ESCAPE Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2014 Ford ESCAPE Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?