Issue ID | 1353668 |
Internal NHTSA # | 10949276 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 20/09/16 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford escape. While driving 50 mph, the vehicle stalled intermittently without warning. A warning code (p0087) illuminated on the instrument panel, which indicated trouble with the fuel rail. The contact waited thirty seconds and then resumed driving. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump failed. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 15v005000 (fuel system, gasoline). The contact also received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000. Vin tool confirms parts not available. Updated 04/06/17 *lj the consumer stated the manufacturer was contacted about the vehicle stalling. The manufacturer advised the vehicle was not included in a recall; therefore, no assistance was offered. Updated 08/22/2017*js |
Vehicle Mileage at Failure | 100000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | SERVEN, MD |
VIN pattern | 1FMCU9GX5EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/09/13 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | APPLE FORD |
Dealer's telephone number | 866-695-6642 |
Dealer's city | COLUMBIA |
Dealer's state code | MD |
Dealer's ZIP code | 21046 |