Issue ID | 1585567 |
Internal NHTSA # | 11234341 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 19/07/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | In the 2013-2014 escape, awd, there is a known failing part and they have a service advisory, ssm 46965, to address this but will not issue a recall. Many have failed, including ours, just out of warranty, and they get to charge us $800 to repair. This failing part is the "viscous coupler" or clutch in the rdu or rear differential. It is a 1. 5 hour repair job that they charge 3 hours labor to do. When it fails, you get very loud pops and grinding noises from the rear end when turning tight turns in a parking lot. If neglected, it will eventually fail completely. This has been a known problem since 2013 and ford continues to milk profits off it to this day. I believe we should be re-embursed for the repairs. |
Vehicle Mileage at Failure | 51970 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PENSACOLA, FL |
VIN pattern | 1FMCU9GX2EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 3 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |