Issue ID | 1631185 |
Internal NHTSA # | 11292283 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 27/12/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I was driving on a city street. I was stopped at a red light and could not accelerate past 33 mph with the speed limit being 45 mph. I immediately became concerned for my saftey and pulled off on a side street still going 33 mph and not able to accelerate any faster. Once stopped, i had a dashboard message appear saying "transmission fault". It would not go into motion at this point after pulling over to stop. I had the vehicle towed to a local ford dealership, where i was advised by my service advisor that the fluid was broken down per their transmission technician and that there are metal shavings in the system. He told me i should have changed fluid every 30k miles. The complaint i have against ford is that my drivers manual states to replace transmission fluid at 150k miles. I am now faced with high repair cost that does not line up with ford's recommended maintenance. Following the service manual got me a high cost repair and ford is not standing by their product. Additionally, this could have put me in a more dangerous situation if i was on the highway since i live in a major metro area of the country. If there is a faulty transmission going bad before their service schedule, they should recall them for the customer's safety. |
Vehicle Mileage at Failure | 90000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAKEWOOD, CO |
VIN pattern | 1FMCU9JX5EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 33 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |