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2014 Ford ESCAPE Service Brakes Problems, Complaints and Defects

Issue ID	1353381
Internal NHTSA #	10949039
Manufacurer	Ford Motor Company
Brand	FORD
Model	ESCAPE
Model Year	2014
File date	07/12/16
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	My ford has only 3200 miles purchased 01/28/2015. The dealer set the back brake rotors needed to machined down. I did not agree and demanded new rotors be installed due to my bumper to bumper warranty 3 years or 36,000 miles. The ford dealer refused said this is not ford's policy. Dealer said maybe i do not drive it enough. I said than why aren't the front rotors the same way. This ford dealer was hoffman ford in harrisburg pa. I went to another dealer and had a discussion about my brake rotor problem. That dealer stated that many of the parts are manufactured overseas and sometimes the rotors are not hardened enough. To satisfy the customer they would have put new rotors on the vehicle. My concerned is a possible recall should be made on these vehicles due to a possible safety issue i am demanding my ford escape have new rotors on the rear of the vehicle due to low mileage of only 3,200 miles when the car was taken into the dealership because i told them the rotors are most likely too soft and that is causing the problem. Again, they refused and machined the rotors down now i have the same problem with the rotors. I also asked them to replace the brake pads but they refused. Any vehicle repair shop knows if you machine the rotors you also need to replace the brake pads. I consider this a major safety violation and i also want to file a complaint against hoffman ford dealership for failure to follow fords warranty work. I believe customers all over the country are having the same issue but ford is covering up the soft rotor problem due to cost of replacement, you can contact me at * *****. The problem was hear by a passenger in the back seat as i was driving from pittsburgh pa to harrisburg pa, the vehicle was in motion.
Vehicle Mileage at Failure	3200
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	HARRISBURG, PA
VIN pattern	1FMCU95EUD2XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

TMBCG11U04B011672 MAT612325FKA00836 JTEKU5JR4N6006603 5TDBK22C285019227 WAG205162XSS28922 JTMRW3FV60D109873 WDB12405013743281 1FTNX21F52ED16984 KNAG541JBMA016570 W1K2130801A882679 WVWZZZ1JZ1W122837 JMYMYV68W3J000186

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2014 Ford ESCAPE Service Brakes Problems, Complaints and Defects, Recalls and Failures

2014 Ford ESCAPE Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?