Issue ID | 1521320 |
Internal NHTSA # | 11160847 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 10/08/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | 2014 ford escape at approximately 51,xxx miles experienced a loss of power steering while driving on the highway. Vehicle was towed to the dealership it was purchased from. Over a week later, they confirmed that the epas had failed. There are recalls on other vehicles from this year, ford refused to take complete responsibility when we had called in to complain. The dealership acknowledged there were issues, and said they could have it fixed the next day. After awaiting a response from ford, two days later, the dearler was out of racks to make the repair. We did not have the vehicle back until almost a month later and over $600 (ford covered the replacement rack but would not pay labor). Upon investigating, we found that there was a class action brought up in california that never gained enogh momentum for ford to take the responsibility they should have. |
Vehicle Mileage at Failure | 51000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PECKVILLE, PA |
VIN pattern | 1FMCU0F70EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |