Issue ID | 1458268 |
Internal NHTSA # | 11083283 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 31/03/18 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Out of nowhere a week ago my back drivers side door became very difficult to open. I had the car in for service on 3/31 due to the wiring harness coming loose and had them check the door. I was told the clips that hold on the door panel were broken/missing and the door was slipping off. I am very concerned about this being a newer vehicle with no body damage and i submitted a nhtsa issue 11083236 earlier today for the wiring harness. I called ford customer relationship recall dept and spoke to mel and was told that there is no timeframe for them to review concerns, no way for me to escalate the issue, no way for me to have it reviewed by the department that decides when there should be a recall (and that the name of that dept was proprietary) my case#14515980 was given to me but they said that i cannot check on or validate that this is even revirewed with them. I am very concerned that 1. My wiring harness came loose and my car went dead on the road (luckily i wasn't on a highway) and 2. My door could just fall off without a cause. I paid for the repairs but have found recalls on other ford escapes for both of these issues, it just doesn't include my vin number and i would like it investigated to see if my vin should be included. |
Vehicle Mileage at Failure | 38510 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WESTERVILLE, OH |
VIN pattern | 1FMCU0J94EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |