Issue ID | 1222860 |
Internal NHTSA # | 10775895 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 20/09/15 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The seals on the air conditioner evaporator drain box have failed twice in 3 months. This condition allows water that should drain overboard through the evaporator drain box drain hose to leak out of the evaporator box onto the floor carpet on each side of the car. The water saturates the carpet under the drivers and passengers feet. The water creates a potentially dangerous condition of the drivers feet being able to slip off the brake or gas pedal from being continuously wet while operating the car. Ford repaired the car under warranty 3 months ago. The seals failed again and saturated the carpet on the drivers side with water that leaked out of the evaporator box. Ford's service manager stated "the factory ford repair kit for this condition is not working". He also stated "this seal failure is affecting 33% of the escapes on the road and other makes that use the same seals and ford is aware of the high rate of seal failures". Ford told us to keep driving the car because the service department is backed up with these repairs. Why isn't there a recall on these affected vehicles? How many people have to die before ford issues a recall on the affected vehicles? |
Vehicle Mileage at Failure | 23000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PIERSON, FL |
VIN pattern | 1FMCU0F73EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |