Issue ID | 1495636 |
Internal NHTSA # | 11124741 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 12/06/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Recall: shifter cable bushings, 2014 ford escape please be advised, on june 12 2018 as i was driving in my garage on my ford escape. The bushing in the transmission shifter calbe degrade and cause the transmission shifter cable to not be able to fully move the transmission to the selected gear position. The vehicle stated moving and down the hill and my friend had to help me stop the vehicle . Someone was almost hit by the vehicle car drifts without emergency brake applied car had to be towed to dealer in rockford ,il and the service manger agree to submit my bill to ford company which cost m e ($ 638. 07) service manger acknowledged it was a recall. And agreed to submit my invoice to get reimbursed. My question is, if the dealer can fix it . Why can't ford authorize payment,because i payed out pocket. Rock river ford (xxxx) i will never ever buy a ford car from nor have my repairs there are very unprofessional and rude parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 93442 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BYRON, IL |
VIN pattern | 1FMCU9G94EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |