Issue ID | 1642969 |
Internal NHTSA # | 11308128 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 02/04/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Low engine coolant recall no. 17s09 was repaired on april 2, 2019 (mileage on car was (63,179 miles). Begin to get low engine on dash board on september 17, 2019 (68928 miles) took back to beach ford they said what they did was correct and the hoses are now leaking. In the actual recall from ford, they were to check these hose and replace all hoses,, as you can see from the paperwork, they did not. They refuse to replace the hoses, but want to charge me over $1,000. 00 to replace. Went to managers still no avail, went to ford motor complaint they said to bring my complaint to you. Beach ford is not honoring the actual recall. All recalls have a 10,000 mile warranty and/or one year. None had been meant. Please i need help with this, i don't want something for nothing, but i want my car fixed from a recall that ford said could cause the gaskets to crack or engine fire. Can you help me with this. This happens whenever the car is driving. |
Vehicle Mileage at Failure | 63179 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | VIRGINIA BEACH, VA |
VIN pattern | 1FMCU0GX9EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
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