Issue ID | 1380833 |
Internal NHTSA # | 10991943 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 15/02/17 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | February 2017, vehicle in motion, 50 mph & suddenly alarm/engine light & temp gauge went crazy, vehicle stalls out from overheating in left lane of 2 ln hwy. Able to cruise to shoulder. Knew it was an issue w/ radiator or coolant from the smell & warning on dash. In close proximity of store where friend works so waited 45 min to cool& vehicle did start. Able to nurse it over to the parking lot that was 5min away, eng light stayed on. Time of incident was 8:00 pm viewing engine under better light,coolant was critically low. Purchased coolant from store where refilled reservoir, waited until he was off work, 9:20 pm, so can follow me home in case i need more assistance. Arrive at my home without incident, engine light on. In following days, i monitor coolant for 2 weeks& figure its an isolated incident. Engine lt remains on for 7 days. After 3wks, need to top off coolant as it drops under fill line. I purchased this vehicle @19kmi & time of incident had 35k miles. Feeling it is a bit unusual to have these issues at such low mileage but im no expert,figured something that needs to be monitored reg as the temp gauge reads normal/no engine/warning light has been on since. I received in april-safety recall17s09/17v-209. I read that repair not available until late 2017& i will be notified by ford when to sched. Service appt for cooling sys. Upgrade. Have not rcvd any further notice & have had to top off the coolant once again. Letter states to "maintain proper coolant level to reduce risk of overheating that can lead to a fire" am i reducing risk only? Not eliminating this risk? Idid some research, leading me to this complaint. I'm financing this vehicle for $380/mth & very unhappy with this situation & am not sure of my options if there is no resolution yet. I do not want to break down in traffic again if there is a risk of repeating the initial incident, or worse. |
Vehicle Mileage at Failure | 35000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LEBANON, NJ |
VIN pattern | 1FMCU9GX5EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |