Issue ID | 1139584 |
Internal NHTSA # | 10663952 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 08/12/14 |
Component | VISIBILITY:GLASS, SIDE/REAR |
Product type code | VEHICLE |
Description of the problem | While driving at approximately 25 mph with temperatures in the high 20's i heard a loud pop similar to a gun shot and then looked back and my rear window just started to spider. I was only in the vehicle for about 10 minutes. I pulled over and there were no impact marks and the glass on each side of the window had fallen off but the rest of the glass was in tact. There were vertical stress fractures on each far side of the glass and spidering on the rest of the glass toward the middle. Ford let me know that this had been happening to f150's recently but not in new escapes and they refused to pay for it. They advised that something must of impacted the window but would not provide any further clarification. I have pictures of the glass also and submitted them to ford's corporation and also the dealership, moon township ford. They still would not pay. It seems this has been a continuing pattern for ford escapes throughout the past decade. |
Vehicle Mileage at Failure | 13000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ALIQUIPPA, PA |
VIN pattern | 1FMCU9J94EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |