Issue ID | 1309860 |
Internal NHTSA # | 10896657 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 09/08/16 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Awd off error and wrench symbol - issue has occurred multiple times, under different conditions. Without warning, the vehicle loses acceleration and the wrench icon and awd errors display. The throttle becomes unresponsive, but all other systems remain functioning. If you leave it in gear without the brakes engaged, it will move at idle speed on flat ground, but is unable to navigate inclines. When slowing to a stop, the whole vehicle shudders. Stopping and restarting normally returns the vehicle to normal operation. This has accured over a dozen times. Dealer has said that there are no codes reporting the problem. Recommended we replace tires. Replaced tires and issue is still present. Have filed a complaint with ford to bring in other resources to triage/diagnose issue without success. This is a very dangerous issue as when to issue presents itself, the car stops unexpectedly and must be shifted into park in order to clear the problem. On roads without shoulders or multiple lanes, this is a very dangerous as the car is sometimes not able to make it to the side of the road and must be put into park where it stops. The car is to dangerous to drive and there are no know fixes right now. |
Vehicle Mileage at Failure | 51000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NASHUA, NH |
VIN pattern | 1FMHK8D86CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |