Issue ID | 1212238 |
Internal NHTSA # | 10750232 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 11/07/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | While driving on a 2-lane highway about 50 mhp, my 2012 ford explorer suddenly lost all speed and the gas pedal had no effect. After drifting over to the shoulder out of harms way, the power remained on and the dashboard said "check manual" with a wrench lit up. What happened was that it just lost all speed and the gas pedal had no effect until i turned off the power and re-started. This was the first incident. This happened twice more in the following month for a total of three times when the exact same thing happened, just lost all speed. Finally ford service was able to diagnose it and said it was the throttle body. After doing research, it appears that other ford models have the same throttle body problem, loss of speed. This should have been a recall but someone dropped the ball, making it a part of the customer satisfaction program (csp 13n03) instead. This is obviously a very dangerous situation. Ford service has been extremely difficult work with as they will not honor csp 13n03 for my explorer. |
Vehicle Mileage at Failure | 31000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MORRISTOWN, NJ |
VIN pattern | 1FMHK8D8XCGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |