Issue ID | 1236599 |
Internal NHTSA # | 10788746 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 03/11/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I'm driving normally then randomly a wrench light pops up on the dash & says "see service manual". I then immediately without warning loose all control to my gas pedal & the engine shakes at an idle. I am forced to pull over (mind you with my 2 kids in the car when this has happened 3 times in 1 month). Then turn the car off. Once i turn it back on it "resets" in some way & runs normally (until this happens again). The first time it happened was 3 weeks ago on a weekend late morning driving maybe 45mph, the 2nd time was this past tuesday 11/2/15 in the evening after work at 5:15pm driving may 35mph. I took it to the dealer they said it was "fixed" & they sent me on my way. Then it happened the 3rd time the next morning on 11/3/15 @ 7:30am when i was stopping at a stop sign so i wasn't going more than 5mph. It's been back at ford since then & they said they "can't fix it if it doesn't show up for them or the can't duplicate the problem" meanwhile myself & i have no vehicle to school & work. & the worst part is all tree times my kids were with me & there could've been an accident but ford won't do anything. |
Vehicle Mileage at Failure | 27500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | YUMA, AZ |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |