Issue ID | 1118567 |
Internal NHTSA # | 10641834 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 13/08/13 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | The power steering pump quit working 2 times on my mothers suv. Vehicle was taken to ford twice because they did not fix it the first time. Saw recall but explorer was not in the list. I am a mechanical engineer and was driving the vehicle on both occurrences. It is my ethical responsibility to report this issue. I also work in automotive field and i know this was a failure of the power steering. I do not want my mother or any individual hurt due to lack of investigation. I expect a response from your organization. The dealership can pull up all info, a rental was provided. I was barely able to manage the vehicle to the side of the road, a weaker driver, physically, would have had an accident. |
Vehicle Mileage at Failure | 20000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | TUSCALOOSA, AL |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |