Issue ID | 1187622 |
Internal NHTSA # | 10722439 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 29/05/15 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | I went to crank my car and when i did i immediately received a power steer fail assist notice. My car had no power steering. I was able to slowly drive to a parking space and review my owner's manual. I let the car set for 10 seconds and then cranked again in hopes that it would reset. It didn't. I was able to drive home and park the car. This morning i took the car to hixson ford in monroe, la. By that time i had received a traction error on the dashboard and also was unable to use my signal light. I was told all of this was in relation to the power steering and the need to replace the steering column for a price of $1794. 00. It appears that ford is very aware of the problems of the power steering failure. Why hasn't there been a larger recall? My car is not one of the 2012 models that was recalled. Just out of warranty and then this. I think further investigation is needed in the problems with the power steer failure. |
Vehicle Mileage at Failure | 42000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WEST MONROE, LA |
VIN pattern | 1FMHK7D84CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |