Issue ID | 1293479 |
Internal NHTSA # | 10876667 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 26/06/16 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | When i was driving my ford explorer 2012 on a busy highway (us 60), the vehicle suddenly reminded me that "power steering assist fault", then the steering wheel became inoperable, which put me in an extremely dangerous position. Very luckily, no accident happened; a gentleman stepped out his vehicle and told me to restart the vehicle; after that my vehicle become operable. This is the first time, "power steering assist fault" occurred in this vehicle, and it was completely unexpected during driving in a busy highway. It is a very dangerous fault!!! On oct. 1st, 2014, this vehicle's "power steering control module" was reprogrammed, (2011-2013 explorer, electric power steering reprogram pscm), at a ford dealer. The fault occurred today appears an evidence that the "reprogram" did not solve the problem. Given a large number of ford explorers running on the road, i believe, this is a very serious highway safety problem. |
Vehicle Mileage at Failure | 17660 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NORFOLK, VA |
VIN pattern | 1FMHK8F88CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |