2012 Ford EXPLORER Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford EXPLORER 2012 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford EXPLORER 2012 steering and complaints other owners have filed.
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2012 Ford EXPLORER Steering Problems, Complaints and Defects

 Issue ID1516066
 Internal NHTSA #11153313
 ManufacurerFord Motor Company
 BrandFORD
 ModelEXPLORER
 Model Year2012
 File date18/11/18
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemTl* the contact owns a 2012 ford explorer. While driving 70 mph, the power steering seized and the "service power steering", traction control, and "service now" warning indicators illuminated. The contact was able to coast the vehicle to the side of the road. The vehicle was towed to keystone ford (301 walker road, chambersburg, pennsylvania 17201, (717) 264-5104) where it was diagnosed that the power steering was faulty and needed to be replaced. The dealer located diagnostic trouble codes u2011-49 and c200b2f-2f. The vehicle was repaired at owners expense. The manufacturer was made aware of the failure and provided the contact with case number: 16436064. The contact stated that the vehicle had been repaired per nhtsa campaign number: 14v286000 (steering) on may 29, 2014. The contact stated that the manufacturer issued a memorandum on july 1, 2015 in reference to the recall, stating that it was subject to a warranty extension conversion. The contact stated that the manufacturer replaced the recall with a 150,000 mile warranty coverage extension under 15n01. The diagnostic trouble codes located earlier by the dealer were consistent with the warranty coverage; however, the manufacturer stated that the vehicle was not eligible for the 150,000 mile warranty extension program. The failure mileage was 158,000.
 Vehicle Mileage at Failure158000
Number of Occurences1
Source of the issueCONSUMER LETTER
 City and StateGREENCASTLE, PA
VIN pattern 1FMHK8D87CGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train typeFWD
Transmission type
 Vehicle speed70
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameKEYSTONE FORD
 Dealer's telephone number(717) 264-5104
 Dealer's cityCHAMBERSBURG
 Dealer's state codePA
 Dealer's ZIP code17201
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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