Issue ID | 1545945 |
Internal NHTSA # | 11186283 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 04/03/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Vehicle was in motion when power steering locked up and all dash lights flashed. Resulted stranded on side of busy road and all power steering failed. Was driving side street at time of occurrence. I made multiple attempts to contact ford corporate to resolve and they refuse to cover under guaranteed recall of the power steering rack and pineon. I have auto service center repairs with a repair cost of $2000. 00. Please assist in covering this cost for repairs under warranty recall. I have only owned this vehicle for 2 years. Thank you. |
Vehicle Mileage at Failure | 161000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BROKEN ARROW, OK |
VIN pattern | 1FMHK7F84CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |