Issue ID | 1588544 |
Internal NHTSA # | 11241285 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 16/06/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owned a 2012 ford explorer. The contact stated that while driving at 30 mph and making a turn, the steering wheel was wobbling and crashed into a tree. The vehicle flipped into an embankment. There were no warning indicator lights illuminated. The contact sustained injuries to the neck/back that required medical attention. All the air bags deployed. A police report was filed. There was no fire due to the crash. The vehicle was towed to an independent lot. The contact called five star ford lincoln of warner (900 russell pkwy, warner robins, ga 31088 (478) 273-8151) but the vehicle was not diagnosed or repaired. The insurance company deemed the vehicle a total loss. The manufacturer was contacted who provided case number: cas 21979461 but no further assistance was provided. The contact received nhtsa campaign number 19v435000 suspension. The failure mileage was 130,000. |
Vehicle Mileage at Failure | 130000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MACON, GA |
VIN pattern | 1FMHK8D87CGXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | Y |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |