Issue ID | 1605791 |
Internal NHTSA # | 11259081 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 03/07/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 ford explorer. While driving, the steering wheel seized and the power steering assist warning indicator illuminated. The contact was able to coast the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The contact stated that the vehicle was previously repaired per nhtsa campaign number: 14e001000 (steering) at visalia ford (1300 e mineral king ave, visalia, ca 93292, (559) 625-1000). However, the repair did not correct the failure. In addition, while making turns, the steering wheel became difficult to turn and the power steering assist warning indicator illuminated. The contact stated that the vehicle would only move forward and backwards. The vehicle was unable to be driven and was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000. |
Vehicle Mileage at Failure | 75000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | VISALIA, CA |
VIN pattern | 1FMHK7B85CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |