Issue ID | 1612636 |
Internal NHTSA # | 11270498 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 21/10/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 ford explorer. While driving 25 mph, the "power steering aid off" warning message illuminated and the steering wheel seized. The vehicle was towed to anderson ford of grand island (120 diers ave, grand island, ne 68803, (308) 384-1700) where the contact was informed that the vehicle was repaired per an unknown nhtsa campaign number and that the power steering needed to be replaced. A repair appointment was scheduled for october 24, 2019. The manufacturer was made aware of the failure and stated that they were not responsible due to the vehicle's mileage. The failure mileage was 159,111. |
Vehicle Mileage at Failure | 159111 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | SPALDING, NE |
VIN pattern | 1FMHK8F84CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |