Issue ID | 1615366 |
Internal NHTSA # | 11277502 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 27/10/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 ford explorer. While driving 40 mph, the power steering failed without warning and it became difficult to maneuver the vehicle. The vehicle was taken to corwin ford tri cities (1225 n autoplex way, pasco, wa 99301, (509)544-8000) where it was diagnosed that the steering gear needed to be replaced. The contact was informed that the manufacturer extended the warranty to ten years/150,000 miles for the steering. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 210,800. |
Vehicle Mileage at Failure | 210800 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | RICHLAND, WA |
VIN pattern | 1FMHK8F83CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |