Issue ID | 1632646 |
Internal NHTSA # | 11297330 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 28/12/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 ford explorer. When the vehicle was started, the power steering warning indicator illuminated and the steering required extra effort to turn. The vehicle was turned off and on and resumed normal operation after five minutes. The vehicle was taken to tropical ford (located at 9900 s orange blossom trail, orlando, fl 32837, (407) 851-3800) where it was diagnosed that the eps software needed to be updated. The contact was informed that the vehicle was previously repaired per nhtsa campaign number: 14v286000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 106,000. |
Vehicle Mileage at Failure | 106000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | SAN ANTONIO, TX |
VIN pattern | 1FMHK7F98CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |