Issue ID | 1643068 |
Internal NHTSA # | 11308241 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 09/01/20 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Power steering assist fault, first appeared january 9th 2020 - purchased vehicle with around 146,000 miles on 4/2019 - we are the second owners, first owner bought new and had detailed maintenance records - never had recall work done from 2014 regarding this issue. Took to paul miller ford, lexington, ky - stated ford should have to fix - but they won't because it is over 150,000 miles. Power steering assist fault light came back on feb 7, 2020 - and still remains on and un-driveable. Ford refuses to fix the issue, and i'm not the only one. There are several of us on forums being told the same thing. I do not believe the previous recall fixed them all - they only contacted ones that were manufactured out of chicago - with this many still having problems, there has to be problems with all models during this time-frame, regardless of where they were manufactured. This is a safety issue and should be addressed and ford should be held accountable. Had i known about this issue - i would not have bought the vehicle. |
Vehicle Mileage at Failure | 165516 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | VIRGIE, KY |
VIN pattern | 1FMHK7D87CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |