2012 Ford EXPLORER Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford EXPLORER 2012 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford EXPLORER 2012 steering and complaints other owners have filed.
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2012 Ford EXPLORER Steering Problems, Complaints and Defects

 Issue ID1658739
 Internal NHTSA #11322869
 ManufacurerFord Motor Company
 BrandFORD
 ModelEXPLORER
 Model Year2012
 File date09/04/20
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemMy wife and kids were driving our 2012 ford explorer on the highway when the dashboard gave a notice of "service power steering" and "service advancetrac". The suv instantly lost all power steering and my wife had to muscle the vehicle off the highway. After taking some time to look int what could be the cause i ended up having it taken to the germain ford of beavercreek. Upon diagnoses they stated that the electric power steering gear had become faulty. I asked if this was covered under the 'field action notice' or the recall that were available for this issue that i have seen all over the internet. It was explained that due to being 9,900 miles over the warranty of the field action notice they would not cover it, even after a asking through a provisional request to ford. I called ford customer service and was advised that this suv had the initial recall on the electric power steering back in 2014 and that this field action notice is a follow-up coverage for that. I stated that this fix must still have issues and was advised that ford has the thought that if something was wrong i would have brought it in before the 150k/10 yr mark. I stated we didn't know anything was wrong until now.
 Vehicle Mileage at Failure159900
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateJAMESTOWN, OH
VIN pattern 1FMHK8D80CGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed70
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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