Issue ID | 1674648 |
Internal NHTSA # | 11339340 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 11/07/20 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 ford explorer. The contact stated that while driving, the vehicle loss power steering assist with the power steering assist warning light illuminated. The vehicle was taken to and independent mechanic who retrieved dtc code: (u2011-49). The vehicle was taken to earnhardt ford located at 7300 w orchid ln, chandler, az 85226, and the contact was informed that the vehicle was previously repaired under nhtsa campaign number: 14v286000 (steering). The manufacturer was made aware of the failure and stated that the vehicle mileage limitation had been exceeded. The vehicle was not repaired. The failure mileage was 150,140. |
Vehicle Mileage at Failure | 150140 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | PHOENIX, AZ |
VIN pattern | 1FMHK7F9XCGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |