2012 Ford EXPLORER Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford EXPLORER 2012 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford EXPLORER 2012 steering and complaints other owners have filed.
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2012 Ford EXPLORER Steering Problems, Complaints and Defects

 Issue ID1707042
 Internal NHTSA #11376678
 ManufacurerFord Motor Company
 BrandFORD
 ModelEXPLORER
 Model Year2012
 File date24/11/20
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemThe power steering assist warning came on and i lost power steering. This issue was a recall issue with ford. T took the vehicle to sanderson ford and they contacted ford special service support center regarding the recall and warranty on the vehicle for recall. Ford did not approve the repair stating the vehicle was 13000 miles over the allotted mileage. Really??? Following are the exact comments from dealer to ford and ford to dealer taken from copies of their communication: dealer comment: november 23, 2020-request ford agent: if safety program 14s06 is closed and steering gear is required the vehicle must fall within the 10 yr/150,000 miles to be eligible for this repair. Nov 24, 2020-dealer-14s06 looks to be still open to myself and the technician please clarify ford agent- 14s06 is closed on oasis thank you. Ford agent- not approved. Please be advised this is not approved. If 14s06 was open we could approve it but because 14s06 is closed and veh is over the fsa guidelines for 15n01 then we cannot approve. 14s06 was closed back in 08/07/2014. Dealer response: my apologies. Just. Trying to do my due diligence for the customer. 15no1 is still open. Which then refers to 14s06 for explorer. The steering gear was not replaced when the 14s06 was claimed years ago. Only the reprogram was performed. 14s06 has a supplement which is copied and pasted as follows: subject demonstration/ delivery hold-safety recall 14s06-supplement #3 certain 2011-2013 model year explorer vehicles reprogram power steering control module and steering gear extended coverage why did i not receive the coverage? I don
 Vehicle Mileage at Failure163000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSURPRISE, AZ
VIN pattern 1FMHK7D88CGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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