Issue ID | 930276 |
Internal NHTSA # | 10466299 |
Manufacurer | FORD MOTOR COMPANY |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 17/07/12 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Greetings, i saw information on the web that stated the nhtsa is investigating issues with 2011 ford explorer power steering fault as to a possible safety recall. The information i saw was specific to the 2011 model year. However, i have a 2012 with the same issue. For no apparent reason, a "power steering assist fault" message is displayed followed by "service advance track". This can happen at anytime, without warning, regardless of your speed. This is very dangerous !!! My wife almost hit the railing on a curved bridge when the power steering decided to quit. And luckily, there was no oncoming traffic at the time. The vehicle was just purchased last november (2011) and has approximately 10k miles. This is definitely a dangerous safety issue that needs to be addressed as soon as possible !!! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 12352 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | RIDGELY, MD |
VIN pattern | 1FMHK7D82CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |