This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford EXPLORER 2012 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford EXPLORER 2012 steering and complaints other owners have filed.

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2012 Ford EXPLORER Steering Problems, Complaints and Defects

Issue ID	930537
Internal NHTSA #	10466468
Manufacurer	FORD MOTOR COMPANY
Brand	FORD
Model	EXPLORER
Model Year	2012
File date	03/07/12
Component	STEERING
Product type code	VEHICLE
Description of the problem	We had just driven 1 1/2 hours (about 100 miles) from home to a campground, pulling our fleetwood pop-up camper. Drove highway speeds, with air conditioning on (as it was hot outside), sometimes using the "tow" mode other times not. Vehicle acted fine during our trip. Pulled into the parking lot to register at the office and shut off the motor for about 15 min. Started it again to pull into our site and there was no power steering. Got a warning on the dash that said "power steering assist fault". Note: this had happened a couple weeks prior to this under similar circumstances, but after shutting off the ignition and restarting, problem cleared itself. Not so lucky this time. Power steering did not come back. It was 4:30 pm the day before a national holiday (july 4th) and i knew it was not going to get looked at until at least 2 days later. Ford roadside assistance could only offer to have it towed to the nearest dealer 21 miles away. I decided to have it towed on july 5th. On july 4th, after letting it sit all night and completely cool down, i started it up. Same problem plus two additional warning messages: "service advancetrack" and "terrain management system fault". Vehicle was towed to dealer and diagnosed as needing the steering gear (part of the electronic rack and pinion steering). Part #bb5z-3504-he. I was told there were over 500 on back order and no estimated date as to when they will be in stock. Had i known there was this known problem with the explorers i certainly wouldn't have bought one. Why wasn't there a recall? There are now almost 600 of these parts on back order which tells me there are a lot of consumers affected and potentially many more to come. The service manager told me the design of the part was changed after my ford was built.
Vehicle Mileage at Failure	4080
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	BEDFORD, NH
VIN pattern	1FMHK8D86CGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVWZZZ13ZAV423033 MPATFS86JDT007961 1G1Y92044M5106700 WF0EXXGCDE8B13231 19XFC1F78HE025677 NLHBU51FAPZ013691 WBANW13548CN54635 3FA6P0T98HR262933 3GCTK7E3XBG248299 WV1ZZZ2KZFX051694 WBY52EJ060CR10423 WVWZZZ1KZ7M178509

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2012 Ford EXPLORER Steering Problems, Complaints and Defects, Recalls and Failures

2012 Ford EXPLORER Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?