Issue ID | 934673 |
Internal NHTSA # | 10469937 |
Manufacurer | FORD MOTOR COMPANY |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 01/08/12 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | As i was backing my vehicle up there was a chime and an error message displayed on my left screen instrument panel telling me that there was a power steering assist fault. I restarted the vehicle and the fault did not return. Two or three days later as i was driving, it happened again. I was going 15mph and out of nowhere, the error popped up on the instrument panel and i couldn't make a turn. I restarted the vehicle in the middle of the road and the fault cleared. 8 aug 2012 i was driving down the road and it happened again. Again i was doing 15mph. I attempted to restart the vehicle but this time the fault did not go away. I then drove the vehicle back home and since then i haven't been able to clear the fault long enough to drive it to the dealership. Luckily for me, all of these occurrences happened in my neighborhood. Had i been on the interstate or driving fast, i wouldn't have been able to make a turn and could've hurt myself or someone else. I contacted the dealership and they will be looking at the vehicle tomorrow. The only problem that i have now, "other than the fact that i have a brand new $46,000 paper weight" is figuring out how i will get the vehicle to the dealership. |
Vehicle Mileage at Failure | 11060 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | FORT KNOX, KY |
VIN pattern | 1FMHK7F84CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |