2012 Ford EXPLORER Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford EXPLORER 2012 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford EXPLORER 2012 steering and complaints other owners have filed.
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2012 Ford EXPLORER Steering Problems, Complaints and Defects

 Issue ID935650
 Internal NHTSA #10470610
 ManufacurerFORD MOTOR COMPANY
 BrandFORD
 ModelEXPLORER
 Model Year2012
 File date15/07/12
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemI had a customer whose 2012 explorer had power steering failure (july 15, 2012). The vehicle was still running but he could not turn the steering wheel. I contacted ford mtr co and ask if they were having issues like this. They said no. I told them they may want to see all the complaints about the problem on line and they said again they did not have a problem. I called other dealers and found that all of them had been having the problems and was told how to correct it. I contacted ford again and received authorization to make the repairs, ordered the parts and found out they were on national back order. After waiting 31 days i called ford again and was told my parts order had expired (i personally followed up on the order everyday) and i would have to reorder. I can't understand why ford did not advise me of the problem when i first ask.... Can you spell cover up? I have supplied my customer a vehicle and ford has authorized up to $2000 for rental. From looking at the back order status, i would guess it will be another 30 days before we receive the parts. I would suggest that ford issue a recall as it is extremely dangerous (it happened twice to my customer) and some one is going to get killed. Good luck finding the parts. Park your vehicle and have ford tow it in. Initially my customer thought that his vehicle had gone dead but that is not the case he just could not steer it. If it happens to you... Park the vehicle.... Learn about your state's lemon law. My customer will be with out their vehicle for over 2 months but since it did not fail during the first warranty year, he is not covered by the lemon law in our state.
 Vehicle Mileage at Failure15000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateMEMPHIS, TN
VIN pattern 1FMHK7D84BGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed30
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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