Issue ID | 960171 |
Internal NHTSA # | 10493444 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 11/01/13 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 ford explorer. The contact stated that the engine was started and both the power steering and power assist warning lights illuminated as steering wheel became hard to turn. The vehicle was taken to the dealer, who inspected the vehicle and located the failure at the rack and pinion, which failed due to an electrical shortage. The vehicle was not repaired because the rack and pinion was on back order. The manufacturer was made aware of the failure. The failure and current mileage was 20,000. ... Updated 02/27/13 *bf the steering rack and pinion was replaced. Updated 03/04/13 |
Vehicle Mileage at Failure | 20000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | PORT SAINT LUCIE, FL |
VIN pattern | 1FMHK7B85CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/11/11 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | MAROONE FORD OF DELRAY |
Dealer's telephone number | |
Dealer's city | DELRAY BEACH |
Dealer's state code | FL |
Dealer's ZIP code | 33444 |