Issue ID | 1433800 |
Internal NHTSA # | 11055776 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 01/11/17 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 ford explorer. The contact stated that the windshield weather stripping became loose. Also, the interior door panel molding on the front driver and passenger sides separated from the doors. Furthermore, the rear hatch was not welded together, which caused water to enter the trunk area. The failures occurred without warning. The vehicle was taken to the dealer (randall reed's planet ford 59, 19000 eastex fwy, humble, tx 77338). The dealer stated that the vin was not included in a recall and that the contact would have to pay for the repairs. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 800-392-3673 and asked the contact to call nhtsa. The approximate failure mileage was 71,000. |
Vehicle Mileage at Failure | 71000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | HUMBLE, TX |
VIN pattern | 1FMHK7F87CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |