Issue ID | 1574568 |
Internal NHTSA # | 11221253 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 19/06/19 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 ford explorer. The contact stated that the electric power steering (eps) failed and the eps indicator randomly illuminated. The vehicle was not included in nhtsa campaign numbers: 14v286000 (steering) and 14e001000 (steering); although, the failure was the same as listed in the recalls. Classic ford of smithfield (1698 e booker dairy rd, smithfield, nc 27577, (877) 679-8179) was notified of the failure and indicated that a diagnostic appointment needed to be scheduled. The vehicle was included in nhtsa campaign number: 19v435000 (suspension) and the dealer was to also schedule an appointment for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 132,000. |
Vehicle Mileage at Failure | 132000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | FOUR OAKS, NC |
VIN pattern | 1FMHK7F86CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |