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2012 Ford EXPLORER Unknown Or Other Problems, Complaints and Defects

Issue ID	1115785
Internal NHTSA #	10639941
Manufacurer	Ford Motor Company
Brand	FORD
Model	EXPLORER
Model Year	2012
File date	01/09/14
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	We have a 2012 ford explorer with 46,000 miles at this time. On august 30, 2014, we were driving about 35 mph when the car lost all power, and the powertrain/wrench light came on in the display. The check engine light did not come on. I pulled to the side of the road where the car was shaking like it wanted to stall. I turned the car off and back on, and it started up fine, and the wrench light went off. We drove another 100 miles when it did the same thing again on september 1 going about 50 mph. I took it to the local shop who noticed that the voltage was dropping from 14 volts down to 12volts and shutting down the computers (so they said). They changed out the alternator- $560. Everything was fine until september 20 when the car did the same thing twice again, about 10 minutes apart, going 70 mph (car lost power, wrench light on, had to pull over and restart). I took it to the closest ford dealer within 2 days; they drove the car 55 miles and could not duplicate the problem because it is intermittent. There were no error codes present. The check engine light never came on. They said to come get the car and keep driving it. Internet research indicates that this is likely a throttle body (etb) malfunction. I called the ford dealer where we bought the car (not where it was now) and described the problem to a service manager with 19 years experience. He said it was likely the throttle body since the car would restart. He said only 2 things trigger the wrench light- the transmission and the throttle body. Since my wife and daughter ride in this car, i decided to have the throttle body replaced at my expense on september 24 - $470. Continuing to drive the car as ford suggested, with an intermittent cut-off problem, was not an option for me so i decided to make an educated guess/diagnosis and throw parts at it and see.
Vehicle Mileage at Failure	46000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CLAYTON, NC
VIN pattern	1FMHK7D86CGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	FWD
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

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2012 Ford EXPLORER Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2012 Ford EXPLORER Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?