Issue ID | 1237523 |
Internal NHTSA # | 10789409 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 09/11/15 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | On 6/29/15 while driving to work at about 40 mph the awd off light came on with a wrench on my 2012 ford explorer, the vehicle suddenly decreased in speed to less than 5 mph. Pulled over turned the vehicle off & then turned back on. Computer seemed to reset itself. Took vehicle to ford & said they could not replicate the problem. Then again tonight (11/9/15) on my way home from work, again going about 40 mph, the awd off light with the wrench came on again. Speed immediately dropped to less than 5 mph & vehicle made grinding noises. Pulled over, turned the vehicle off & turned back on. Computer reset itself again & immediately drove it to ford. The only message they could find was a code for loss of communication to bcm. Was told there was nothing they could do and if it happened again to leave the vehicle running, call roadside assistance & have them tow it in while still running. I live in a rural area that does not have many places to pull over when your vehicle breaks down and i do not understand why the computer systems memory does not track these messages. I guess it will take a fatality before ford rectifies the problem. |
Vehicle Mileage at Failure | 36666 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | UPPER MARLBORO, MD |
VIN pattern | 1FMHK8F89CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |