Issue ID | 1195173 |
Internal NHTSA # | 10730879 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 28/07/13 |
Component | VISIBILITY |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 ford explorer. The contact stated that while driving at 65 mph, the window guard on the front passenger windshield detached. The vehicle was taken dealer where it was diagnosed that the window guard part needed to be replaced. The vehicle was repaired on the third occasion but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 49,000. Updated 09/03/15*lj the consumer stated the manufacturer was notified twice and no assistance was offered. The failure has occurred on both the passenger's side and driver's side of the vehicle. Updated 12/16/2015 *js |
Vehicle Mileage at Failure | 49000 |
Number of Occurences | 4 |
Source of the issue | HOTLINE VOQ |
City and State | FREDONIA, NY |
VIN pattern | 1FMHK8B88CGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/02/12 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | VALONE FORD |
Dealer's telephone number | |
Dealer's city | FREDONIA |
Dealer's state code | NY |
Dealer's ZIP code | 14063 |