Issue ID | 893177 |
Internal NHTSA # | 10437068 |
Manufacurer | FORD MOTOR COMPANY |
Brand | FORD |
Model | EXPLORER |
Model Year | 2012 |
File date | 31/08/11 |
Component | VISIBILITY |
Product type code | VEHICLE |
Description of the problem | This form does not allow entry of multiple dates. There is an issue with myfordtouch with this vehicle that is continual. Putting in one date is pointless. The climate (defroster, etc) system and the navigation system are part of this module, along with phone and audio features. This module locks continually and it is dangerous because you can't control the defroster or navigation system manually when this occurs. Repeated trips to the dealer have been fruitless and my wife was in dangerous situations several times in heavy traffic corridor conditions in northern new jersey. It is unconscionable that ford is selling these vehicles for nearly $50,000 that are defective and they know they are defective. |
Vehicle Mileage at Failure | 420 |
Number of Occurences | 1 |
Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
City and State | PATASKALA, OH |
VIN pattern | 1FMHK8F8XCGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |