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2014 Ford EXPLORER Air Bags Problems, Complaints and Defects

Issue ID	1326835
Internal NHTSA #	10916462
Manufacurer	Ford Motor Company
Brand	FORD
Model	EXPLORER
Model Year	2014
File date	11/10/16
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	In june 6/2016, my was was going 35mph, approaching an intersection when the wrench light followed by the "terrain management fault" warning came on. The vehicle lost all power. Traffic coming from her right received the green light and she was nearly killed by a driver who drove through the light, timing it for when it turned green. The vehicle spent 14. 5 days at the palm bay ford dealership in palm bay florida were it was purchased new. Ford diagnosed the problem as a defective throttle body. I went online and saw the number of these throttle body failures and contacted the ford customer service hotline. I explained to them i felt the vehicle was unsafe, that i had no confidence in the vehicle, and that if there had been no design change to the throttle body it would happen again. I was given a case number (which has now been closed), and notes of my concerns were made on the case. On 10/11/2016 i at 1530 edt, i was pulling out of a gas station turning right, with traffic approaching from my left. The wrench light came on followed by the "terrain management system fault" alert. The vehicle lost all power (throttle response) and the approaching traffic had to lock up their brakes to avoid a broadside collision!. I had my wife, 10yr old daughter and 12yr old son in the vehicle with me. Had a collision occurred my son would have been seriously injured. The vehicle went back to the palm bay ford service department 10/12/2016 at 0900 edt. The throttle body had failed again as predicted, the vehicle is still there. I have contacted the ford customer service hotline and received two case numbers now. 1: cas-10814941-q8t7z5, 2: cas-10830198. I tried to get ford to take the car back and trade in on a new one as this is an "unsafe"vehicle. They will not help us and this throttle body issue is an epidemic! I am sure there has been lose of life from these "unsafe" vehicles?
Vehicle Mileage at Failure	41080
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WEST MELBOURNE, FL
VIN pattern	1FM5K8GT7EGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WF0WXXGCDW5E45295 WBAVA71050KR39544 WBA8E9C53GK647830 YS2R4X20005395175 WBAFF010X0LY92826 2C3CCAPT4HH506355 WAUZZZGA9NA045548 WBA3S92070KK81837 NM432300003171393 JN8HD17Y6NW022148 JT172SC1107170411 VF1KGCGB634360695

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2014 Ford EXPLORER Air Bags Problems, Complaints and Defects, Recalls and Failures

2014 Ford EXPLORER Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?