Issue ID | 1207354 |
Internal NHTSA # | 10746671 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2014 |
File date | 17/06/15 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | When applying full braking at a stop sign or red light the vehicle stops but the engine and transmission continue to race at full speed. The brake pulsates like the anti lock braking system is engaged. In order to get the vehicle back to normal the engine must be shut off or the transmission disengaged. It will then start up normally. We have had 11 occasions within the past 2 months where this has occurred, this has occurred when coming down from highway long distance driving and it has also happened on a parking lot very low speed. It is all i could do to press hard enough on the brakes to stop. The vehicle has been returned to the dealership, their diagnostics show nothing and the dealership states they must be able to experience the problem first (duplicate it). Ford motor company has been called the regional sales manager told me to take the vehicle to another ford dealership to have them look at it. Mr. Mchale the manager at fmc (866-631-3788 ext. 77713) assigned a case number 7644437 to the problem but he also stated that they would have to duplicate the problem before it could be resolved. I told him if i misjudge or am unable to bring the vehicle to a stop that i may be pushing up daisies. They do not seem to understand the severity of the problem. It would seem to me that a mechanic would look for a sensor or switch that would disengage the trans mission when the brake was applied or a sensor or control that slows the engine. I am getting to the point i fear for my life driving this vehicle until it is repaired. I also mentioned that when i turn the vehicle off during the incident there is a lot of clunking from the engine and transmission, i am sure damage has been done to them. *cn |
Vehicle Mileage at Failure | 9898 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CHURCH HILL, MD |
VIN pattern | 1FM5K7B86EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | HERTRICH FORD EASTON |
Dealer's telephone number | 410-822-2900 |
Dealer's city | EASTON |
Dealer's state code | MD |
Dealer's ZIP code | 21601 |