Issue ID | 1382686 |
Internal NHTSA # | 10993363 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2014 |
File date | 16/07/16 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Bought my 2014 explorer brand new from koons ford and right off the bat, the driver seats started squeaking at about 5k miles. They replaced the lower lumbar bar, which fixed it for another 2k miles and the seat started squeaking again. I gave up on this issue after a few more attempts to get it fixed. Then about 6 months later, the lcd on my dash would stay on every now and then when i shut off and lock the car. Took it back to koons and they claim they can't regenerate the issue and can't fix it. After 2 years, started hearing whinning/squealing noises from the rear wheels, koons also could not diagnose/fix. I gave up on koons and took it to ted britt, who also could not diagnose/fix. Had my 45k service and told them about bad odor smell in the car at ted britt and they said everything is in great condition, 5k miles later, rear wheels has grinding noises when driving at low or high speeds and the bad odor is still around, my 8 year old son complains about the car giving him headaches. I took it back to ford and they said there is only a tsb so, the owners do not get notified, which i think, we as owners should be notified by the manufacture of any harmful substance lingering inside the car cabin and should be recalled and fixed at not cost to the owners. This is very unprofessional of the manufacture. |
Vehicle Mileage at Failure | 10000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SOUTH RIDING, VA |
VIN pattern | 1FM5K7B81EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |