Issue ID | 1006248 |
Internal NHTSA # | 10537328 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2014 |
File date | 20/07/13 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | Purchased 2014 ford explorer july 20, 2014 - july 26,2014 - i was pulling away from drive thru pharmacy and my dash lights went black. Took my vehicle into service the next morning - they could not find anything wrong. My vehicle has been back 6 more times. Once again for loosing all dash lights driving down the road - since then, my lighting in my vehicle does not light up as it use to. Sometimes my dash lights come on when opening the driver door, sometimes they do not - sometimes my lcd screen will light up, sometimes it does not. The dealership has replaced the instrument cluster once, but i feel there is still an issue. It all my dash lights lit up for the first 6 days of owning the vehicle, why would they not all light up now after the incident of losing the dash lights??? I have asked for a replacement vehicle - as after speaking with an attorney i have a lemon law claim, a safety claim, and a warranty claim. If my vehicle does not get replaced or some money back from ford - as i have drove my car for 13 full days out of a month - i will be taking this to court as i can only see further issues down the road. |
Vehicle Mileage at Failure | 653 |
Number of Occurences | 7 |
Source of the issue | NHTSA WEB SITE |
City and State | DELTA, OH |
VIN pattern | 1FM5K8D89EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |