Issue ID | 1134388 |
Internal NHTSA # | 10660083 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2014 |
File date | 03/11/14 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | The headlights on my 2014 ford explorer sport do not safely light up the road at night on a road with no street lights. The low beams project a black line from left to right approximately 6 inches above the dashboard. There is also no light on either side of the vehicle when making a right or left turn. Last week i almost ran into a ditch because i did not have enough light to see the road. I spoke to my ford dealer and they responded they know of the problem but ford has not sent out a maintenance bulletin or a recall. I called ford customer service and they responded they would make note of this issue and would use it to enhance next years model. I responded that they need to fix this years model. The headlights this year (2014) are new. They use a projector system which is not working. I believe this is a major safety concern and a recall should be issued to convert the new lights back to the old style lights. |
Vehicle Mileage at Failure | 1800 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BETHPAGE, NY |
VIN pattern | 1FM5K8GT3EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |