Issue ID | 1645294 |
Internal NHTSA # | 11309865 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2014 |
File date | 11/02/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford explorer. The contact stated that upon starting the vehicle, the vehicle was shifted into drive and the vehicle shuddered and accelerated independently without warning. The vehicle was towed to autonation ford valencia 23920 creekside rd, valencia, ca 91355 to be diagnosed. A diagnostic was performed and the contact was informed that her vehicle had experienced transmission failure and was given an estimate for the repair. The vehicle was included in nhtsa recall number: 19v435000 (suspension). The vehicle was not repaired. The manufacturer was notified of the failure but offered no further assistance. The failure mileage was 111,000. |
Vehicle Mileage at Failure | 111000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | SANTA CLARITA, CA |
VIN pattern | 1FM5K7B82EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |