Issue ID | 1505650 |
Internal NHTSA # | 11140840 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2014 |
File date | 28/09/18 |
Component | STEERING:RACK AND PINION |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford explorer. While the contact's husband was driving 5 mph and making a left turn, the steering wheel jerked and became difficult to turn. Also, the traction control warning indicator illuminated and "steering failed" was displayed. The vehicle was towed to the local dealer (stuart powell ford, inc., 225 s danville byp, danville, ky 40422, (859) 238-1197) where it was diagnosed that the rack and pinion seized and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and provided case number: cas 15916495. The failure mileage was 52,940. |
Vehicle Mileage at Failure | 52940 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | HUSTONVILLE, KY |
VIN pattern | 1FM5K7D83EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |